Privacy Policy

1. Introduction

Garden Power Tool Advisor is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website, you consent to the data practices described in this policy.

2. Data Controller

Garden Power Tool Advisor is the data controller for the personal information we collect about you. We are responsible for deciding how and why your personal data is processed.

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details provided at the end of this policy.

3. Information We Collect

Information You Provide Directly

• Contact Information: Name, email address, and phone number when you contact us
• Account Information: Username, email address, and password if you create an account
• Comments and Reviews: Content you submit through our comment forms or review sections
• Newsletter Subscriptions: Email address when you sign up for our newsletter
• Survey Responses: Information you provide when participating in surveys or feedback forms

Information We Collect Automatically

• Usage Data: Pages visited, time spent on pages, click-through rates
• Device Information: IP address, browser type, operating system, device type
• Location Data: General location information based on IP address
• Cookies and Tracking: Information collected through cookies and similar technologies

4. How We Use Your Information

We use your personal information for the following purposes:

Website Operation and Improvement

• Providing and maintaining our website and services
• Personalising your experience and content recommendations
• Analysing website usage to improve our services
• Troubleshooting technical issues

Communication

• Responding to your inquiries and support requests
• Sending newsletter updates (with your consent)
• Notifying you about changes to our services or policies
• Providing customer service and support

Legal and Business Purposes

• Complying with legal obligations
• Protecting our rights and preventing fraud
• Enforcing our Terms of Service

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent (e.g., newsletter subscriptions)
• Legitimate Interests: For website analytics, security, and service improvement
• Contractual Necessity: To provide services you've requested
• Legal Obligation: To comply with applicable laws and regulations

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our website and services, such as:

• Web hosting providers
• Email marketing services
• Analytics providers (e.g., Google Analytics)
• Content delivery networks

Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK and European Economic Area (EEA). When we do this, we ensure appropriate safeguards are in place to protect your data, such as:

• Adequacy decisions by the UK government or European Commission
• Standard contractual clauses
• Certification schemes and codes of conduct

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Generally:

• Contact Information: Retained until you request deletion or unsubscribe
• Usage Data: Typically retained for 26 months
• Account Information: Retained until account deletion
• Legal Requirements: Some data may be retained longer to comply with legal obligations

9. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• SSL encryption for data transmission
• Secure hosting with reputable providers
• Regular security updates and monitoring
• Access controls and staff training
• Regular data backups

While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

11.https://www.gardenpowertooladvisor.co.uk/privacy.html Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will delete that information immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "last updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters.